CUSTOMER CARE

Shipping Policy

How we deliver your order safely and on time across Pakistan.

Delivery areas

We deliver Hope Perfumes orders throughout Pakistan. Delivery is available to major cities and towns via our trusted courier partners.

Shipping charges

Shipping charges apply to all orders. The exact delivery fee is calculated at checkout based on your location and order size. You will see the total shipping cost before confirming your order.

Processing time

Orders are typically processed within 1–2 business days after payment confirmation. You will receive an update once your order has been dispatched.

Estimated delivery time

  • Major cities: 2–4 business days after dispatch
  • Other areas: 4–7 business days after dispatch

Delivery times may vary during peak seasons, public holidays, or due to courier delays beyond our control.

Order tracking

Once your order is shipped, we will share tracking details via SMS, WhatsApp, or email so you can follow your parcel until it arrives.

Important notes

  • Please ensure your phone number and delivery address are correct at checkout.
  • Someone must be available to receive the parcel at the delivery address.
  • We are not responsible for delays caused by incorrect contact or address details.

Still have questions?

Contact Us